Privacy Policy

This privacy policy sets out how the York Museums Trust uses and protects any information that you give them when you use this website.

The York Museums Trust is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this
website, then you can be assured that it will only be used in accordance with this privacy statement.

The York Museums Trust may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any
changes. This policy is effective from August 1st 2015.

What we collect

We may collect the following information:

  • Name and job title
  • Contact information including email address
  • Demographic information such as postcode, preferences and interests
  • Other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email
    address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.
  • We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical,
electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file that is stored on your computer and allows websites to ‘remember’ you, either for the duration of your visit (a ‘session cookie’)
or for repeat visits (a ‘persistent cookie’). Cookies allow websites to, among other things, remember if you have logged in or not, remember your preferences
and tailor your experience of the website.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to
meet our customer’s needs and expectations. We only use this information for statistical analysis purposes and the data is not personally-identifiable.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us
access to your computer or any information about you, other than the data you choose to share with us and the data provided by your browser (i.e. what type of
browser you are using).

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if
you prefer; however, this may prevent you from taking full advantage of the functionality of a website.

Links to other websites

Our website may contain links to easily enable you to visit other websites of interest. However, once you have used these links to leave our site, you should note
that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information that you provide
whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the
website in question.

Controlling your personal information

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to us at St Mary’s Lodge, Marygate, York YO30 7DR by calling us on 01904 687671.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your
personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish for this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy
of the information held on you please write to St Mary’s Lodge, Marygate, York YO30 7DR.

If you believe that any information we are holding about you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We
will promptly correct any information found to be incorrect.

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